Terms and Conditions

Last updated: June 23, 2026

Please read these terms and conditions carefully before using our service.

1. Introduction

Welcome to Pinx. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions.

2. Use of Our Website

You may use our website for lawful purposes only. You agree not to use our website:

  • In any way that violates any applicable law or regulation
  • To transmit any unsolicited or unauthorized advertising or promotional material
  • To impersonate or attempt to impersonate Pinx, a Pinx employee, another user, or any other person or entity

3. Products and Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We make every effort to ensure that prices displayed on our website are accurate, however, errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you as soon as possible.

4. Orders and Payment

By placing an order, you are offering to purchase a product subject to these Terms and Conditions. All orders are subject to acceptance by us. We reserve the right to refuse any order you place with us. Payment must be received by us before your order is dispatched. We accept major credit cards and other payment methods as displayed at checkout.

5. Shipping and Delivery

We aim to dispatch all orders within 1-3 business days. Delivery times vary depending on your location and chosen shipping method. Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return most items within 7 days of delivery for a refund or exchange, subject to a 25% restocking fee. Items must be unused and in their original packaging. Please contact us before returning any items. Shipping costs are non-refundable, and you are responsible for return shipping costs unless the item is defective or we made an error. The 25% restocking fee will be deducted from your refund to cover handling and processing costs.

7. Limitation of Liability

To the fullest extent permitted by law, Pinx shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our website or products.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of information as described in our Privacy Policy.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Pinx and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us through our website.